The perfect tool for customs agents.
Importing products involves a series of processes, documents, and procedures that must be carried out with little to no margin of error in order to offer customers their products in optimal timeframes, without delays, and without incurring fines due to human errors.
My task was to analyze all the processes and ensure the usability and efficiency of all system flows.
MY ROLE
Product Design
UX/UI Design
User Research
PROJECT
Customs process management B2B SaaS
TEAM
1 PO
3 BAs
1 TL
4 Devs
1 Product Designer
CLIENT
SIA
